Helsinki Service Map

Helsinki Service Map supports the City of Helsinki employees in their work, facilitates planning and first and foremost, provides comprehensive visibility of the city to the residents in a userfriendly format. The map includes familiar social media elements and provides the city practically unlimited possibilities for extending the service scope and adding more details.

Solution

City of Helsinki Service Map draws all the facility and service information of the city together in one place for the first time. It provides an easy way of fi nding, supplementing and commenting the services provided by the city. End-users can contact the city without having to know which office is responsible for the service or area in question.

Benefits

Service Map makes information more easily accessible to different user groups. In planning, the service provides all the key demographic data and the existing city services with a few clicks of the mouse. Residents can find answers to questions on practically any service provided by the city and can also give feedback to several offices through the service.
The map is a practical tool which is in daily use in many of the city's facilities. Several City of Helsinki departments have already made its maintenance application their basic data system or
are in the process of doing so.